Raal is responsible for the overall business, including creative production, content and licensing, product development, and sales. Based in KVH Videotel’s London office, Raal has extensive experience in the commercial maritime industry and is actively involved with numerous seafarer welfare organisations, ship management associations, and international shipping entities.
Previously, Raal held the title of creative content director for KVH Videotel and was responsible for production and development of eLearning materials and digital media strategy. He championed a creative approach to enhance product interactivity and user experience and spearheaded various projects to increase Videotel’s web presence and to deliver training online and on mobile devices. Raal’s background includes university lectureships in interaction design, information product design, and computer games design, which gave him invaluable experience in structuring and designing learning material and evaluating learner performance.
Sue has worked in the maritime industry for over 25 years. She has responsibility for the marketing requirements of KVH Videotel and of its parent company’s mobile connectivity business in the EMEA region, managing everything from websites, social media and email campaigns to advertising, marketing literature and exhibition organisation. Sue is also founding member and current head of operations at Liverpool Propeller Club, a Women in Maritime taskforce member, and a member of her local Port Welfare Committee.