Crisis Management Course Gains MCA Approval

February 11, 2015 12:00 am


11 February 2015: Videotel course responds to international training changes and earns MCA approval.

VideotelTM has responded to major changes in international seafarer training legislation by producing a new e-learning course which establishes effective procedures onboard ship that will help to save lives in the event of an emergency situation.

The Crisis Management & Human Behaviour Training Course has been produced in cooperation with the International Maritime Organization (IMO); Royal Caribbean International; and Cruise Lines International Association (CLIA) in response to the 2010 Manila Amendments to the STCW Code. Importantly, the course is the first to have been formally approved by the UK Maritime and Coastguard Agency (MCA) for use worldwide. To gain this approval, Videotel had to undergo and satisfy robust MCA requirements including the maintenance of a course enrolment and certification process.

The course addresses the main factors and key measures to keep people safe during an emergency situation onboard ship. These factors include how you assess and respond to a crisis using the resources available; how you cope with the stress involved; how you control large numbers of passengers and how you communicate effectively with them and your crew members. These measures can be conveniently worked into a shipping company’s existing emergency procedures and practice, therefore, ensuring those responsible are as prepared as possible should a crisis ever arise onboard ship.

The programme is aimed at any crew member who has the responsibility of personnel safety in an emergency situation, including hotel staff, Masters, Chief Engineers, Chief Mates, Second Engineer Officers, and other senior officers as appropriate. Upon successful completion of the course, seafarers will meet the requirements of the STCW code (section A-V/2, paragraph 3) which states that crew members with such responsibilities must successfully complete an approved Crisis Management and Human Behaviour training course.

The course is delivered over an estimated 4.5 guided learning hours using interactive e-Learning Computer Based Training (CBT). Learners follow easy on-screen instructions to progress through the course. It contains text with (optional) English language voiceover, still photographs, video clips, animations and interactive exercises. There is a multiple choice on-screen test to complete at the end of each module, plus a longer final test, comprising of randomised questions, at the end of the training course.

By the end of the course, participants will be able to:

  • Describe how to control the response to an emergency
  • Explain how to optimise the use of resources in an emergency
  • Define how to control passengers and other personnel during emergency situations
  • Describe how to establish and maintain effective communications
  • Explain the importance of shipboard emergency organisational procedures and drills

Nigel Cleave, CEO of Videotel, said: “The Manila Amendments to the STCW Convention places crew and passenger safety in the event of an emergency situation at the top of the agenda. It is essential that all those having such responsibility onboard ship are fully aware of the international rules and regulations and trained accordingly. Videotel will be actively supporting this year the decision by the IMO to select ‘Maritime Education and Training’ as its World Maritime Day theme and as such, we are delighted to start 2015 with this prestigious approval by the MCA in recognition of the rigorous safety training process engendered by this course.”