Code No: 537
Video Running Time: 40 minutes
Shipping is one of the industries which has most to learn from
intercultural effectiveness. Shipping people deal with businesses,
authorities and personnel from all parts of the world. They require
insight into, and understanding of the attitudes and values of the
people with whom they work. This applies to all aspects of
shipping, but in particular to teamwork aboard modern vessels.
Intercultural problems arise when persons from different
backgrounds do not understand the intentions, attitudes, actions or
"body language" of one another. When the cultural
backgrounds are very different, problems multiply. This video and
print package is designed to help managers, officers and other
personnel at all levels in the company. It explains some of the
potential problems and provides advice on the application of
positive Culture Management Skills.
This is not a subject for "top-downwards" orders or
"bottom-upwards" initiatives. Communications and
understanding can only be improved if the problems are tackled from
all sides. The main aim is to produce safer and more efficient
teamwork in the workplace, but better understanding also improves
the social environment.
Anders Hovemyr is an Intercultural Management Consultant. He has
helped people in airlines, shipping companies and other areas of
commerce and industry to work more effectively in multi-cultural
teams across the world.
In this package he explains the challenge of intercultural
effectiveness and takes participants through Cultural Management
Skills and understanding Cultural Values. In the video, Anders
explains to a multi-cultural group, some of the areas where
misunderstandings are likely to arise. He invites responses from
the audience and from those viewing the video. Anders then explains
how differences of cultural background and attitudes can cause
misunderstandings to arise and emphasise positive steps which can
be taken to avoid the hazards and to minimise their effects.
The booklet written by Anders with a supplement from Captain Len
Holder suggests how the training package can be used in management
briefings and shipboard training sessions.
