COMMUNICATION - PART 6

Code No: 612

Video Running Time: 19 minutes

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The significance of communication between the ship and the shore office is put under the spotlight. Managers on board need to take communication skills very seriously. More things go wrong at sea from poor communications than for any other single reason. This module looks at the basic issues of communication and what is required for an effective exchange of information.

The various methods of communication are discussed, and the relative benefits and disadvantages of spoken and written communications are examined. The study guide goes into greater detail and covers the issues of using telecommunications effectively, non-verbal communiction, and clear written business documents.