Senior Leadership Team

Bill’s current credentials and wealth of experience at sea and as former Secretary-General of the IMO (1990 – 2003), Chairman of the IMO Council, and Canada’s representative to the Council make him a natural choice to be at the helm of maritime training.

Bill became President of Videotel in 2004. He also has a number of senior responsibilities elsewhere in the maritime industry as the Chancellor of the World Maritime University and Chair of the Governing Board of the IMO International Maritime Law Institute.

Mark has nearly 20 years’ experience providing commercially licensed industry-leading content to the commercial maritime, retail and hospitality sectors and will now direct comprehensive efforts to provide top quality maritime training programmes and tremendously popular news and entertainment services as part of a total KVH solution.

Mark’s background is in content acquisition and production; he has been in the shipping sector since 2000, when he was commercial director of TEAMtalk Media Group, and he launched Headland Media in 2006. He led a roll up of shipping service businesses, including brands such as NEWSlink, Walport and Shipboard Video Express.

Mark is passionate about improving the visibility and welfare of crew and using cutting-edge technology to deliver home comforts and training to crew in remote locations.

Andrew is responsible for Videotel’s Software Development strategy and implementation of the next generation of Videotel e-learning and management solutions. Andrew has 20 Years of experience working in the software industry as a Software Engineer, Architect and Manager.  Since joining Videotel in 2013 Andrew has established a strong engineering team focused on delivering robust, scalable solutions which are intuitive and easy to use. He is skilled across a broad range of business domains, specialising in Enterprise Cloud based applications and has strong experience in working on both large scale enterprise and bespoke SME solutions.

Raal is Director of e-Learning Digital Media at Videotel Marine International, whose headquarters is based in London. In his role he is responsible for production and  development of Videotel e-learning materials and digital media strategy. Over the past nine years at Videotel Raal has championed a creative approach to enhance product interactivity and user experience and spearheaded various projects to increase Videotel’s web presence and to deliver training online and on mobile devices.

Prior to joining Videotel Raal gained extensive experience as an interactive designer and consultant, enabling organisations and companies to use new media technology to achieve their objectives. During this time he also undertook lectureships at Westminster University in Interaction Design, Information Product Design and Computer Games Design which gave him invaluable experience of structuring and designing learning material and evaluating student performance.


Sue has worked in the maritime industry for over 20 years. She has responsibility for the marketing requirements of Videotel and its sister company KVH Media Group, managing everything from websites, social media and email campaigns to advertising, marketing literature and exhibition organisation. Sue is also founding member and current port secretary of the Liverpool Propeller Club and member of the Port Welfare Committee.

Anthony Pike New 6 (2)

Anthony Pike is an ACA practice trained Financial Controller who has spent the last four years in industry. Anthony became Financial Controller for KVH Media Group in August 2014, and has since become the Financial Controller for Videotel Marine International (August 2015). Anthony possess the ability to develop and maintain lasting relationships within a global business and at all levels of management as well as having a proven track record for building winning teams, designing and implementing financial processes and creating a strong control environment.


Joe Pitcher is responsible for leading business development efforts and liaising with Videotel’s global network of agents and sales offices. Joe has extensive experience in sales to the maritime industry, providing a broad range of business support solutions to shipowners and shipmanagers as well as shipyards, oil and gas services, and marine equipment suppliers.

Director of IT, Nick Young has worked within the group of KVH businesses for 20 years, primarily running the maritime support and development operations for the content division. Prior to working at KVH, Nick was a Radio Officer on a variety of ship types and coupled with his 20 years in maritime IT support services at KVH understands the world of shipping intimately. Nick joined the KVH Videotel team in 2017 with a range of responsibilities including customer support services, manufacturing and infrastructure.

Our 40 years experience means we know our industry and that we know how to deliver the best training to its changing needs.