Senior Leadership Team

Bill’s current credentials and wealth of experience at sea and as former Secretary-General of the IMO (1990 – 2003), Chairman of the IMO Council, and Canada’s representative to the Council make him a natural choice to be at the helm of maritime training.

Bill became President of Videotel in 2004. He also has a number of senior responsibilities elsewhere in the maritime industry as the Chancellor of the World Maritime University and Chair of the Governing Board of the IMO International Maritime Law Institute.

Mark has nearly 20 years’ experience providing commercially licensed industry-leading content to the commercial maritime, retail and hospitality sectors and will now direct comprehensive efforts to provide top quality maritime training programmes and tremendously popular news and entertainment services as part of a total KVH solution.

Mark’s background is in content acquisition and production; he has been in the shipping sector since 2000, when he was commercial director of TEAMtalk Media Group, and he launched Headland Media in 2006. He led a roll up of shipping service businesses, including brands such as NEWSlink, Walport and Shipboard Video Express.

Mark is passionate about improving the visibility and welfare of crew and using cutting-edge technology to deliver home comforts and training to crew in remote locations.

Milind has over 38 years of experience in the maritime industry of which 15 years has been sea-going experience and includes commanding vessels as a Master. Ashore, he held positions as Marine Superintendent, Surveyor with American Bureau of Shipping and senior management role as Head of Quality and Safety and Designated Person of a large Hong Kong based ship management company.

Milind now heads Videotel Training Services including the e-Learning Courses Department and obtaining flag state approvals for Videotel’s programmes. He is also the Chairman of the Academic Advisory Board.

Milind’s extensive experience of the maritime industry, his network of ship owners and managers and within the IMO, together with his grasp of the legislation is a great asset for understanding clients’ training needs to develop cutting edge training programmes for the industry.

Raal is Director of e-Learning Digital Media at Videotel Marine International, whose headquarters is based in London. In his role he is responsible for production and  development of Videotel e-learning materials and digital media strategy. Over the past nine years at Videotel Raal has championed a creative approach to enhance product interactivity and user experience and spearheaded various projects to increase Videotel’s web presence and to deliver training online and on mobile devices.

Prior to joining Videotel Raal gained extensive experience as an interactive designer and consultant, enabling organisations and companies to use new media technology to achieve their objectives. During this time he also undertook lectureships at Westminster University in Interaction Design, Information Product Design and Computer Games Design which gave him invaluable experience of structuring and designing learning material and evaluating student performance.


Joe Pitcher is responsible for leading business development efforts and liaising with Videotel’s global network of agents and sales offices. Joe has extensive experience in sales to the maritime industry, providing a broad range of business support solutions to shipowners and shipmanagers as well as shipyards, oil and gas services, and marine equipment suppliers.

Ron Branscombe has a strong background in broadcast television and associated media around the globe, spanning more than 30 years. Channels which have broadcast his programmes include PBS in the USA, ITV, Channel 4, Sky TV and the BBC in Britain, and ABCTV in Australia. Networks throughout Asia, Africa and the Middle East have regularly broadcast video news releases produced by him.

These VNR’s, along with web-TV content and podcasts, including maritime safety videos, have been made for a diverse range of clients including the UK, Russian and Norwegian governments, the European Union and the European Space Agency.

Ron has designed and taught learning modules in production and journalism for media undergraduates in the UK and New Zealand. He is himself a graduate of the University of Western Australia, the Australian National Film and Television School and the Australian National Drama Institute (NIDA).

Anthony Pike New 6 (2)

Anthony Pike is an ACA practice trained Financial Controller who has spent the last four years in industry. Anthony became Financial Controller for KVH Media Group in August 2014, and has since become the Financial Controller for Videotel Marine International (August 2015). Anthony possess the ability to develop and maintain lasting relationships within a global business and at all levels of management as well as having a proven track record for building winning teams, designing and implementing financial processes and creating a strong control environment.

It was a natural appointment to seat Elaine as Support Services Manager for Videotel. With over 10 years in our accountants department, Elaine has worked hard to maintain good relationships with clients, dealing with account queries, from invoicing to reconciliation, and anything inbetween. Taking this experience to the role of Support Services Manager, Elaine runs a tight ship, ensuring that any technical queries our clients may have are dealt with as soon as possible.


Sue has worked in the maritime industry for over 20 years. She has responsibility for the marketing requirements of Videotel and its sister company KVH Media Group, managing everything from websites, social media and email campaigns to advertising, marketing literature and exhibition organisation. Sue is also founding member and current port secretary of the Liverpool Propeller Club and member of the Port Welfare Committee.

Our 40 years experience means we know our industry and that we know how to deliver the best training to its changing needs.