Key Personnel

William O'Neil
Position : President

Bill’s current credentials and wealth of experience at sea and as former Secretary-General of the IMO (1990 – 2003), Chairman of the IMO Council, and Canada's representative to the Council make him a natural choice to be at the helm of maritime training.
Bill became President of Videotel in 2004. He also has a number of senior responsibilities elsewhere in the maritime industry as the Chancellor of the World Maritime University and Chair of the Governing Board of the IMO International Maritime Law Institute. 

Nigel Cleave
Position : Chief Executive Officer

Nigel is responsible for the day to day running of the business as well as guiding future strategic development of the company's worldwide marine training services and activities. Having commenced his career at sea as a Navigating Cadet Officer with Cunard, he has over 30 years' experience in the shipping industry, having also held senior management roles within the shipmanagement sector. Nigel's role also includes co-ordination of Videotel's offices around the world, maximising business opportunities, as well as acting as a lynchpin in customer liaison, being able to assist clients from a very knowledgeable point of view as he fully understands the business of managing ships as well as managing and retaining crew.

Captain Milind Karkhanis
Position : Vice President, Videotel Training Services

At sea, Milind served as a Master and gained more than 15 years of sea experience. On shore, his career includes roles as Marine Superintendent, Surveyor with a leading Classification Society, Head of Safety & Quality and Designated Person of a large Hong Kong based ship management company (with a strength of 40+ ships), and lecturer at a UK nautical college. Milind’s involvement in course development, records management and understanding of legislation is a great asset to our training quality and standards.

Ron Branscombe
Ron Branscombe
Position : Senior Producer

Ron Branscombe has a strong background in broadcast television and associated media around the globe, spanning more than 30 years. Channels which have broadcast his programmes include PBS in the USA, ITV, Channel 4, Sky TV and the BBC in Britain, and ABCTV in Australia. Networks throughout Asia, Africa and the Middle East have regularly broadcast video news releases produced by him.
These VNR’s, along with web-TV content and podcasts, including maritime safety videos, have been made for a diverse range of clients including the UK, Russian and Norwegian governments, the European Union and the European Space Agency.
Ron has designed and taught learning modules in production and journalism for media undergraduates in the UK and New Zealand. He is himself a graduate of the University of Western Australia, the Australian National Film and Television School and the Australian National Drama Institute (NIDA).

Raal Harris
Position : Director e-Learning & Digital Media

Raal is responsible for shaping IT and digital production policy, resourcing the IT and multimedia departments and developing new product lines. Prior to this role, Raal spent 4 years running our multimedia department, using his creativity to expand product interactivity and spearheading various projects. Along with his previous years in multimedia development and time spent lecturing, Raal’s instinctive understanding of technology and natural resourcefulness contributes greatly in enhancing Videotel training delivery, user experience and product standards.

Loulla Mouzouris
Position : Head of Rentals and Sales

Loulla heads up the busy sales team at Videotel. A background in freight forwarding and over 15 years with Videotel means she is the woman to speak to about any product or title, her multilingual talents making life even easier. Loulla’s instinctively understands the nature of the business and goes out of her way to ensure the client gets the best training package possible.
Loulla can often be found at various conferences around the world where she is quick to help out and advise on titles and training solutions.

Elaine Forrester
Position : Support Services Manager

It was a natural appointment to seat Elaine as Support Services Manager for Videotel. With over 10 years in our accountants department, Elaine has worked hard to maintain good relationships with clients, dealing with account queries, from invoicing to reconciliation, and anything inbetween. Taking this experience to the role of Support Services Manager, Elaine runs a tight ship, ensuring that any technical queries our clients may have are dealt with as soon as possible. 

Katie Gardner
Position : Administration Manager

Katie’s 10 years at Videotel have seen her rise to the vital position of Administration Manager. Dealing with the administration of all rental orders for new libraries, VOD machines, additional titles and updates, as well as oversees the despatch department, Katie’s meticulous eye for detail and commitment to client care ensures operations run smoothly.

Robin Jackson
Position : Producer, Special Projects

Robin has a wealth of experience as a writer and producer of documentary films, including several years managing Shell International's Video Unit.
With over 10 years working for Videotel, Robin has spearheaded many new projects, notably the company's move into multimedia programs and distance learning courses. His dedication, knowledge and commitment to quality mean he is a valued member of the team.

Alessandro Esposito
Position : Customer Liaison Co-ordinator